Warranty Information

Last updated: August 26, 2026

At Celiz LK, we stand behind the quality of our gadgets. We source only genuine branded products and offer local replacement or service warranties to ensure your tech remains protected.

Warranty Coverage

Products covered by a Celiz LK warranty are protected against manufacturing defects, software malfunctions, and component failures under normal usage conditions.

Specific warranty periods (e.g. 6 months or 12 months) are clearly stated on individual product pages and listed on your purchase invoice.

Warranty Exclusions

The warranty does not cover:

• Physical damage caused by drops, impacts, or accidents.
• Liquid damage or moisture ingress (unless explicitly protected by IP rating under specified conditions).
• Unauthorized repairs, modifications, or tampering with the product components.
• Natural wear and tear of battery capacity over time.

How to Claim Warranty

To file a warranty claim, please contact our support team on WhatsApp at +94 77 123 4567 or email us at support@celiz.lk.

Please provide your order number (e.g. CZ-1001), phone number, and a short description or video of the defect. We will guide you through returning the item for inspection and shipping out your replacement unit.